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ok... us neither, but you'd remember if you did...

Not because it tried harder.

Not because it explained itself better.

But because it wasn’t  the same cow as every other one.

That’s the problem with remote support right now. It all sounds interchangeable because it’s built the same way.


Here’s the Truth Most Support Companies Won’t Say

Most remote support only works after something has already gone wrong. Someone calls out. A shift opens up. An individual is left waiting. Then everyone scrambles. That’s been labeled “normal.”

We don’t think it should be.

What TruCare Does That Others Don’t

TruCare is paid backup support that’s already there, not a last-minute rescue. We’re not a hotline. We’re not overflow. We’re not “call us if things fall apart. ”We’re built into your plan before staffing issues happen. That single difference changes everything.

 

Why Agencies Feel the Difference Immediately

Because when staffing falls short: services don’t pause, individuals don’t lose one-on-one attention and staff don’t carry the guilt or burnout. Support keeps moving calmly, consistently, and without disruption. That’s not how most remote support works. And you feel it right away.

Why Individuals Finally Get What They Deserve

When staffing is thin, individuals usually get less. Less time, less focus, less patience. TruCare flips that. Our model allows individuals to receive intentional, focused support even when agencies are stretched. Not rushed. Not generic. Not “just get through it. ” That’s rare. And it matters.

The Bottom Line

If your backup plan only exists after something goes wrong, it’s not really a plan. TruCare exists because agencies needed something that wasn’t reactive, interchangeable, or temporary. You may not have seen a purple cow before. But once you experience support that’s actually built differently, it’s hard to go back.

Schedule An Experience!

Experience the

difference yourself.